April 22, 2017
What is Digital Citizenship for Government? ~ @AlexBenay https://t.co/1gP9kbW6jj #DigitalCitizen #w2p #OpenGov #digital #Gov
What is Digital Citizenship for Government? ~ @AlexBenay https://t.co/1gP9kbW6jj #DigitalCitizen #w2p #OpenGov #digital #Gov
April 1, 2017
Using Blockchain to Keep Public Data Public ~ @BrianForde https://t.co/zaqyPXVAWU #blockchain #opengov #opendata
Using Blockchain to Keep Public Data Public ~ @BrianForde https://t.co/zaqyPXVAWU #blockchain #opengov #opendata
April 1, 2017
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
April 1, 2017
Annual US Government Websites report from @CFIGroup shows increase in website visitor satisfaction from 2016 to 2017 https://t.co/jiZD6xyUcP
Annual US Government Websites report from @CFIGroup shows increase in website visitor satisfaction from 2016 to 2017 https://t.co/jiZD6xyUcP
April 1, 2017
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
April 1, 2017
“Nobody has quite cracked the code for the future of education” ~ @ThomasFrey #Education #MOOC #Cognitive #Learning… https://t.co/xelSKDAVrV
“Nobody has quite cracked the code for the future of education” ~ @ThomasFrey #Education #MOOC #Cognitive #Learning… https://t.co/xelSKDAVrV
April 1, 2017
Governments need to think about productivity in society-wide terms, not just in terms of PS ~ @CraigThomler https://t.co/gqMYuMTwHN #Gov
Governments need to think about productivity in society-wide terms, not just in terms of PS ~ @CraigThomler https://t.co/gqMYuMTwHN #Gov
March 19, 2017
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
Can Government Play a Role in Acceleration of Cause Marketing? https://t.co/CpETLEMwrx #CauseMarketing #CauseBranding #ConsciousCapitalism
March 15, 2017
Governments need to think of productivity in society-wide terms, not just in terms of public service ~ @CraigThomler https://t.co/cjo3TZnXCj
Governments need to think of productivity in society-wide terms, not just in terms of public service ~ @CraigThomler https://t.co/cjo3TZnXCj
March 15, 2017
Governments need to think about productivity in society-wide terms, not just in terms of the public service
There’s been enormous coverage of the new Centrelink debt letters process, whereby the Department of Human Services has automated the process of matching data from the ATO and Centrelink to try to find overpayments (but not underpayments) in welfare benefits to Australia.
The automation has involved removing human quality assurance steps, which has led to the number of debt checking letters growing from 20,000 per year to 20,000 per week. Over 260,000 of these letters have been sent out to-date.
Now automated data-matching can be a fantastic thing when used well. It can reduce duplication in identification processes, find patterns and trends that inform polices and service delivery, and even identify inaccurate payments – as was the intention with this approach.