December 22, 2010
Web 2.0 Roles, Services & Vision Statement for Government
This was the initial visualization graphic I developed quite awhile ago when I was first aligning types of Web 2.0 according to roles in Government.
This aligns examples of Web 2.0 tools, along government roles, with 4 other axes thrown into the mix: Gov’t/Public, Internal/External.It also offers another way to look at the types of Web 2.0: according to Information flow. Once we have visualized these potential actor, application, interaction and information flows, what’s required is a Vision Statement to better understand the reasons Web 2.0 should and can most effectively be applied.
If the rockies are web 2.0, then a vision statement elaborates the reason for your trek.
A “Vision statement” is valuable for any strategic planning (right up there with elaborating the Mission statement & Values). For a few months now I have been sharing one that I developed a while ago. It takes a step back and reiterates the reason public servants and government want or need Web 2.0: to improve the work of public servants and government. I offer you a vision statement for Government to support Web 2.0:
Develop an engaged, networked & resilient public service responsive to a connected, knowledgeable & skilled public.
Notice that “Web 2.0″ isn’t actually in there. That’s because Web 2.0 is the means for the work of public servants to do what they do, like technology, communications hardware and desks. But this Vision Statement still supports Web 2.0. You don’t want to be doing Web 2.0 for the sake of doing Web 2.0 – but because it’s the best means to improve the modern public service.
“…[W]e live in a society with peculiar expectations about the time course of success. We think that if a child isn’t blossoming as fast as the others in grade school, he or she will be hard pressed to eventually flourish.”